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Orders & Delivery
How long does delivery take?
We deliver across India within 4–7 business days. You will receive a tracking link via SMS and email once your order is dispatched.
Is Cash on Delivery (COD) available?
Yes, COD is available across most Indian pin codes. All orders come with free shipping — no minimum order required!
Do you offer free shipping?
Yes! Free shipping on all orders.
How do I track my order?
Once dispatched, you'll get a tracking link via SMS/email. You can also visit our Track Order page with your Order ID.
Can I cancel or modify my order?
Orders can be cancelled within 12 hours of placing. Contact us via WhatsApp at +91 9023945220 or email vibetintcosmetics@gmail.com. Once dispatched, cancellation is not possible.
Returns & Refunds
What is your return policy?
We accept returns within 3–5 days of delivery for damaged, defective, or incorrect products. WhatsApp us at +91 9023945220 or email us at vibetintcosmetics@gmail.com with your Order ID and product photos/videos to start the process.
How long does a refund take?
Approved refunds are processed within 5–7 business days. COD refunds are credited to your bank account via NEFT/UPI.
Skin & Hair Care
Which product is best for oily/acne-prone skin?
We recommend the Neem & Aloe Face Wash (controls oil and acne), Sunmatte Gel SPF 50+ (matte finish, non-comedogenic), and Vitamin C Face Serum (brightens without heaviness).
Which shampoo should I use for hair fall?
Our Hair Fall Control Shampoo with Aloe Vera & Bhringraj reduces hair fall and strengthens roots. Use 2–3 times a week with our Radiance Conditioner for best results.
Is the Intimate Wash safe for daily use?
Our Intimate Wash is pH 3.5 balanced to match the natural pH of the intimate area — gentle enough for daily use.
Can I use your sunscreen on acne-prone skin?
The Sunmatte Gel SPF 50+ is non-comedogenic with a matte finish — perfect for oily and acne-prone skin. It won't clog pores or cause breakouts.
Products & Ingredients
Are VibeTint products safe for sensitive skin?
Yes! All VibeTint products are dermatologically tested and free from parabens, and harsh chemicals. They are gentle enough for all Indian skin types including sensitive skin.
Are VibeTint products cruelty-free?
Absolutely. VibeTint products are 100% cruelty-free and never tested on animals. We are committed to ethical, clean beauty.
Do your products contain parabens?
VibeTint products are free from parabens, mineral oil, and artificial dyes — clean formulations that are effective yet gentle.
Where are VibeTint products made?
Proudly Made in India. Manufactured and formulated to high quality standards from our facility in Ahmedabad, Gujarat.
