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Privacy Policy
We respect your privacy and are committed to protecting your personal information. Here's exactly how we collect, use, and protect your data.
Last Updated: January 2025
1 Information We Collect
When you visit or shop on vibetint.in, we may collect the following types of information:
| Type | What We Collect | When |
|---|---|---|
| Personal Info | Name, email, phone number, date of birth | On account creation / checkout |
| Address Info | Shipping and billing address | At checkout |
| Payment Info | Processed securely via Razorpay — we do not store card details | At payment |
| Device Info | IP address, browser type, device type | On site visit |
| Behavioural Data | Pages visited, products viewed, cart activity | During browsing |
| Communications | Emails, WhatsApp messages, chat logs with support | When you contact us |
2 How We Use Your Information
Your personal information is used solely to improve your experience and process your orders:
- Processing and delivering your orders
- Sending order confirmations, shipping updates, and delivery notifications
- Responding to customer support queries and return requests
- Sending personalised marketing emails and offers (only if you've opted in)
- Improving our website, products, and customer experience
- Complying with legal obligations and preventing fraud
- Running loyalty programs, referral schemes, or promotional campaigns
You're in control
You can unsubscribe from marketing communications at any time by clicking "Unsubscribe" in any email or by contacting us directly.
3 Information Sharing
We do not sell, trade, or rent your personal information to any third parties. We may share your data only with trusted service providers who help us run our business:
- Shopify – our ecommerce platform (stores order and account data)
- Razorpay – secure payment processing
- Shiprocket / Delivery Partners – for order fulfillment and shipping
- Klaviyo – email marketing platform (opt-in subscribers only)
- Judge.me – product review platform
- Google Analytics – website traffic analysis (anonymized data)
- Meta / Google Ads – advertising platforms (aggregated, anonymized data)
All third-party service providers are contractually obligated to maintain confidentiality and not use your data for any purpose other than what we specify.
4 Cookies & Tracking
We use cookies to enhance your browsing experience on vibetint.in. Cookies are small text files stored on your device:
- Essential Cookies – required for the website to function (cart, login)
- Performance Cookies – help us understand how users interact with our site
- Marketing Cookies – used to show you relevant ads on social media and search
- Preference Cookies – remember your settings and personalisation choices
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
5 Data Security
We take the security of your personal data seriously. Our security measures include:
- SSL encryption (HTTPS) on all pages of vibetint.in
- Secure payment processing via PCI-DSS compliant Razorpay
- Regular security audits and monitoring
- Limited employee access to personal data on a need-to-know basis
- Secure data storage on Shopify's globally certified infrastructure
We never store card details
All payment information is processed directly by Razorpay. VibeTint does not store, access, or transmit any credit/debit card information.
6 Your Rights
You have the following rights regarding your personal data:
Right to Access
Request a copy of all personal data we hold about you.
Right to Correction
Request correction of any inaccurate or incomplete data.
Right to Deletion
Request deletion of your personal data, subject to legal obligations.
Right to Opt-Out
Unsubscribe from marketing communications at any time.
Right to Portability
Request your data in a machine-readable, portable format.
Right to Restrict
Request that we limit how we process your personal data.
To exercise any of these rights, please email us at privacy@vibetint.in.
7 Third-Party Links
Our website may contain links to third-party websites such as Instagram, YouTube, or partner brands. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
8 Children's Privacy
VibeTint Cosmetics does not knowingly collect personal information from individuals under the age of 13. Our website is intended for users who are 13 years of age or older. If you believe a child has provided us with personal information, please contact us immediately and we will remove the data.
9 Policy Changes
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will:
- Update the "Last Updated" date at the top of this page
- Notify registered customers via email for material changes
- Post a notice on our website homepage
Continued use of vibetint.in after any changes constitutes your acceptance of the updated policy.
10 Contact Us
For any privacy-related concerns, data requests, or questions about this policy, please reach out to us.
Privacy Concerns? We're Here.
Contact our data privacy team — we respond within 2 business days.
